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Vibrant Communities Community Engagement - Key Terms and Definitions
 

Community Engagement

Community engagement is “people working collaboratively, through inspired action and learning, to create and realize bold visions for their common future.” (Tamarack, 2003)

Community engagement is “an ongoing interactive process characterized by commitment to ever-changing community needs and interests”. (Industry Canada, 2002)

Community engagement is about members of a community participating in the decisions and actions that help to shape their community. (Fraser Basin Council, 2003)

The purpose of community engagement is to involve the public in decisions that will ultimately affect their lives. This requires interaction and communication between citizens, scientists and policy-makers. (Institute for Resources, Environment and Sustainability, 2003)

Community engagement is the process of working collaboratively with and through groups of people affiliated by geographic proximity, special interest, or similar situations to address issues affecting the effectiveness (well-being) of those people. (Fawcett et al., 1995; Centers for Disease Control and Prevention, 1997)

Community Engagement can be defined as “the process of getting the community involved in local efforts and activities. (Malheur Commission on Children and Families, 2002)

“Community engagement is a process, not a program. It is the participation of members of a community in assessing, planning, implementing, and evaluating solutions to problems that affect them. As such, community engagement involves interpersonal trust, communication, and collaboration. Such engagement, or participation, should focus on, and result from, the needs, expectations, and desires of a community's members”. (Minnesota Department of Health, 2002)

Community engagement is “a wide range of practices suited to different situations or purposes, guided by a common set of values, principles and criteria.” (Aslin and Brown, 2002)

“The term community engagement broadly captures public processes in which the general public and other interested parties are invited to contribute to particular proposals or policy changes. Community engagement has the potential to go beyond merely making information available or gathering opinion and attitudes. It entails a more active exchange of information and viewpoints between the sponsoring organization and the public, however this public is defined.” (PlanningNSW, 2003)

Community engagement is “activated designed to give the local community an opportunity to contribute to decision making on drug-related issues.” (Effective Interventions Unit, June 2002)

“Community engagement is the overall term used to refer to the whole span of activities that support the involvement of residents, community groups, service users, carers, and businesses, in decision-making processes, shaping and informing the way services are delivered, and working with the council to improve their communities” (Kirklees Metropolitan Council, 2000)

“Community engagement is the process of working collaboratively with groups of people affiliated by geographic proximity, special interest, or similar situations to address issues affecting their well-being” (Queensland Government, Department of Emergency Services, 2001)

“Community engagement refers to arrangements for citizens and communities to participate in the processes used to make good policy and to deliver on programs and services.” (Queensland Government, Department of the Premier and Cabinet, 2001)

Engagement – consultation (where a community is asked for their opinion), development (where a community may provide a service itself) (Effective Interventions Unit, June 2002)

In active sense: That which engages or induces to a course of action; an inducement motive (Townshend)

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Collaborative Partnerships

“Citizens join together to enhance their power to transform the environment through actions that affect the behaviour of others.” (Giddens, 1979 in Fawcett et al., 1995, p. 694)

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Collaborative Empowerment vs. Community Betterment

“Collaborative empowerment begins with issues on the community’s agenda and emphasizes community control of the purpose and process” rather than partnerships for Community betterment – which “begin outside the community and operate under the control of researchers, grant makers, or larger institutions within the community.” (Himmelman, 1992 in Fawcett et al., 1995, p. 692)

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Community

A community is people living in the same geographical area, people with similar characteristics (e.g. age, gender or ethnicity), groups who come together with a common interest, the wider public. (Effective Interventions Unit, June 2002, p.1, Effective Interventions Unit, Jan 2002, p.7)

Community may mean the business field people work in or a group that people feel socially connected to (Ministry of Children and Family Development Child and Family Steering Committee on Community Governance, 2002, p.1).

"A community is a group of people who are socially interdependent, who participate together in discussion and decision making, and who share certain practices that both define the community and are nurtured by it” (Bellah, Madesen, Sullican, Swidler, & Tipton, 1985 From Ministry of Children and Family Development Child and Family Steering Committee on Community Governance, 2002, p.6))

“A community is a group of two or more people that have been able to accept and transcend their differences regardless of the diversity of their backgrounds (social, spiritual, educational, ethinic, economic, political etc.). This enables them to communicate effectively and openly and to work together toward goals identified as being for the common good.” (Foundation for Community Engagement, n.d From Ministry of Children and Family Development Child and Family Steering Committee on Community Governance, 2002, p.6)

“A community is a relatively self-sufficient population, residing in a limited geographic area, bound together by feelings of unity and interdependency” (Munon, 1968 From Ministry of Children and Family Development Child and Family Steering Committee on Community Governance, 2002, p.6)

“A community is a group of people lined by a communications structure supporting discussion and collective action.” (Farrington & Pine, 1997 From Ministry of Children and Family Development Child and Family Steering Committee on Community Governance, 2002, p.6)

“People who live within a geographically defined area and who have social and psychological ties with each other and with the place where they live.” (Mattessich and Monsey, 1997 From Ministry of Children and Family Development Child and Family Steering Committee on Community Governance, 2002, p.2 – Also used by Mattessich and Roy, 1997, p.56)

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Community Development

Community Development definitions share the common elements of a process of bringing people together to achieve a common goal, usually related to changing the quality of life. Some definitions involve the process of building networks and improving the capacity of individuals and organizations (Mattessich and Roy, 1997, p. 57)

Community development is “a group of people in a locality initiating a social action process (i.e. planned intervention) to change their economic, social, cultural, and/or environmental situation.” (Christenson and Robinson, 1989 in Mattessich and Roy, 1997, p.57)

Community development is “a deliberate, democratic, developmental activity; focusing on an existing social and geographical grouping of people; who participate in the solution of common problems for the common good.” (Cawley, 1984, in Christenson and Robinson, 1989 in Mattessich and Roy, 1997, p.58)

Community development is “the process of local decision making and the development of programs designed to make [the] community a better place to live and work” (Huie, 1976 in Christenson and Robinson, 1989 in Mattessich and Roy, 1997, p.58).

Community development is “an educational approach which would raise levels of local awareness and increase the confidence and ability of community groups to identify and tackle their own problems” (Darby and Morris, 1975, in Christenson and Robinson, 1989 in Mattessich and Roy, 1997, p.57)

Community development is “the active involvement of people at the level of the local community in resisting or supporting some cause or issue or program that interests them.” (Ravitz, 1982, in Christenson and Robinson, 1989 in Mattessich and Roy, 1997, p.59).

Community development is “acts by people that open and maintain channels of communication and cooperation among local groups.” (Wilkinson, 1979, in Christenson and Robinson, 1989 in Mattessich and Roy, 1997, p.59)

Community development is “an orchestrated attempt to influence a person or a system in relation to some goal which an actor desires.” (Tropman and Erlich, in Cox et al., 1979 in Mattessich and Roy, 1997, p. 59)

Community development is “the process by which the efforts of the people themselves are united with those of governmental authorities to improve the economic, social and cultural conditions of communities, to integrate these communities into the life of the nation, and to enable them to contribute fully to national progress. This complex of processes is, therefore, made up to two essential elements: the participation by the people themselves in efforts to improve their level of living, with as much reliance as possible on their own initiative; and the provision of technical and other services in ways which encourage initiative, self-help and mutual help and make these more effective. It is expressed in programs designed to achieve a wide variety of specific improvements.” (The United Nations, 1963, in Christenson and Robinson, 1989 in Mattessich and Roy, 1997, p.59)

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Community Organizing

“Community organizing refers to the process of bringing community members together and providing them with the tools to help themselves. Community organizing is a strategy for building communities and for community development.” (Mattessich and Roy, 1997, p.60)

“We conceive of community organizing as a long-term, relationship-building and capacity-building process that attempts to identify, include, and build upon a range of key resources, both internal and external to the community…The process includes: the identification of key local resources, the gathering of information about the community context, the development and training of local leaders to prepare them to serve effectively as representatives of the community and as full partners in an initiative, and the strengthening of the network of the various interests both internal and external to a community.” (Joseph and Ogletree, 1996 in Mattessich and Roy, 1997, p.60)

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Community Building

“Community building generally refers to building the social networks within the community, and developing group and individual problem-solving and leadership skills.” (Mattessich and Roy, 1997, p.60)

Community Building is “Any identifiable set of activities pursued by a community in order to increase community social capacity.” (Mattessich and Roy, 1997, p.60)

“Community building is an ongoing comprehensive effort that strengthens the norms, supports, and problem-solving resources of the community.”(Committee for Economic Development, 1995, in Mattessich and Roy, 1997, p.60)

Community building is “the practice of building connections among residents, and establishing positive patterns of individual and community behaviour based on mutual responsibility and ownership.” (Gardner in Leiterman, 1993, p.6 in Mattessich and Roy, 1997,p. 60).

“Community building concerns strengthening the capacity of neighbourhood residents, associations, and organizations to work, individually and collectively to foster and sustain positive neighbourhood change.” (Kubisch et al., 1995 in Mattessich and Roy, 1997, p.60)

For individuals, community building focuses on both the capacity and ‘empowerment’ of neighbourhood residents to identify and access opportunities and effect change, as well as on the development of individual leadership.” (Kubisch et al., 1995 in Mattessich and Roy, 1997, p.60)

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Capacity

“The definitions of capacity can include any one or all of the following elements: the commitment and motivation a community has, the ability to organize and utilize resources, the ability to understand and analyze problems, and the skills to solve problems together.” (Mattessich and Roy, 1997, p.61)

“Capacity is being able to successfully cope with problems of increasing variety and complexity.” (Rubin and Rubin, 1986, in Mattessich and Roy, 1997, p.62)

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Social Capacity

Social capacity is “the extent to which members of a community can work together effectively.” (Mattessich and Roy, 1997, p. 61)

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Capacity Building

Capacity building is “the ability of residents to organize and mobilize their resources for the accomplishment of consensual defined goals.” (Christenson and Robinson, 1989, in Mattessich and Roy, 1997, p.61)

“Capacity building…describes activity to enhance leadership skills, group problem solving, collaborative methods, and substantive understanding of community assets, problems and opportunities among organized, participating community residents.” (McNeely, 1996, p.87 in Mattessich and Roy, 1997, p.62)

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Social Capital

Social capital “refers to the collective value of all "social networks" [who people know] and the inclinations that arise from these networks to do things for each other ["norms of reciprocity"]”. (Putnam, 2000)

“Social capital refers to the resources such as skills, knowledge, reciprocity, and norms and values that make it easier for people to work together.” (Mattessich and Roy, 1997, p. 62)

“To Putnam, social capital signifies the measurable number and density of a society’s human connections and memberships that connect us with civil society.” (McLean, Schultz and Steger, 2002, p.1)

Social capital is the shared knowledge, understandings, and patterns of interaction that a group of people bring to any productive activity (Coleman, 1988; Putnam et al. 1993, in Pierce and Dale, 1999, p.193)

Social capital “is the ability of a people to work together for common purposes in groups, organizations, and communities and is a harmonious commingling [sp] of trust, viable channels of communications, and norms and sanctions (Coleman, 1989; Putnam, 1993 in Neace, 1999, p.150)

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Community Competence

“Community competence is a way to define how a well-functioning community behaves” (Mattessich and Roy, 1997, p.63)

“A competent community is one in which its various parts are able to:

  • Collaborate effectively in identifying the problems and needs of a community
  • Achieve a workable consensus on goals and priorities
  • Agree on ways and means to implement the agreed-upon goal
  • Collaborate effectively in the required activity” (Cottrell, 1976, in Mattessich and Roy, 1997, p.63)

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Empowerment

Empowerment is “to give official authority or legal power to…To promote the self-actualization of influence of.” (Merriam-Webster’s Collegiate Dictionary, Tenth Edition, 1993, in Mattessich and Roy, 1997, p.63)

“Empowerment is obtained by building individual capacity through mobilizing resources.” (Rubin and Rubin, 1986, in Mattessich and Roy, 1997, p.63)

“Empowerment is the intentional ongoing process, centered in the local community, involving mutual respect, critical reflection, caring and group participation through which people lacking in a proportional share of the resources gain greater access to and control over those resources.” (Cornell Empowerment Project, 1989, in Mattessich and Roy, 1997, p.63)

“Empowerment refers to the process of gaining influence over events and outcomes of importance.” (Fawcett and White et al., 1994; Rappaport, 1981 in Fawcett et al., 1995, p.678)

“Empowerment signifies the gaining of community competence – the skills to make decisions that people can agree on and enact together” (Rothman, 1968 in Rothman, Erlich and Tropman, 1995, p. 42)

“Empowerment means to acquire objective, material power – for residents to be an equal party in decision-making bodies such as agency boards or municipal commissions, or to have the political clout to directly affect decisions made by these bodies.” (Rothman, 1968 in Rothman, Erlich and Tropman, 1995, p. 42)

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Community Empowerment

Community empowerment is “the process of gaining influence over conditions that matter to people who share neighborhoods, workplaces, experiences, or concerns.” (Fawcett et al., 1995, p.679)

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Community Action

“Community action consists of actions taken by leadership and membership to make changes related to the mission of the initiative.” (Fawcett et al., 1995, p.682)

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Community Change

“Community change consists of new or transformed programs, policies, or practices related to the mission of the initiative.” (Fawcett et al., 1995, p.682)

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Neighbourhood Associations

Neighbourhood associations are “place-based collective organizations formed to address local interests that residents share” (Rabrenovic, 1996, p.2)

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Neighbourhood Planning

Neighbourhood planning is when “community residents develop plans and programs for themselves.” (Checkoway, 1984, in Rothman, Erlich and Tropman, 1995, p.314)

Neighbourhood planning can also be viewed as a process of community development. It may involve steps to identify neighbourhood problems and issues; formulate goals and objectives; collect and analyze data; and develop and implement plans. But it may also involve efforts to sweep the streets, knock on doors, pack a public hearing, and confront the powerholders.” (Checkoway, 1984, in Rothman, Erlich and Tropman, 1995, p.322)

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Deliberative Dialogue/Public Deliberations

Deliberative dialogue/public deliberations are “techniques to engage citizens in discussion on public policy”. (Ann Simpson, 2001, p.1)

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Civil Society

- Civil Society “refers to the kind of character and life of a society that occur in the social space between the individual family and the state.” (Rau, 1991; Shils, 1997; Walzer, 1991 in Neace, 1999, p.150)

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Civic Participation

Civic participation can be defined as “people working together to discuss community needs and bring about changes within their community.” (Kang and Kwak, 2003, p.89)

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Civic Engagement

"Civic engagement means an institutional commitment to public purposes and responsibilities intended to strengthen a democratic way of life in the rapidly changing Information Age of the 21st century." (University of Minnesota Task Force on Civic Engagement in Campus Cares, Viewed May 20, 2003)

Civic engagement can be defined as “individual and collective actions designed to identify and address issues of public concern”. (Michael Delli Carpini, Director, Public Policy, The Pew Charitable Trusts in in Campus Cares, Viewed May 20, 2003)

"Civic engagement may be defined as the means by which an individual, through collective action, influences the larger society.” (Elizabeth Van Benschoten, 2001 in Campus Cares, Viewed May 20, 2003)

"Participation in voluntary associations along with activities such as voting and reading a newspapers." (Putnam in Campus Cares, Viewed May 20, 2003)

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