 How
can we move our communities from visioning to solutions? How
can we ensure that we achieve relevant outcomes? And what
role does collaboration play in achieving community visions,
community solutions?
Jay Connor, Founder & CEO of the Collaboratory for Community
Support joined us for this seminar focusing
on Community Visions, Community Solutions.
Jay Connor is the Founder/CEO of The Collaboratory
for Community Support in Ann Arbor, Michigan. He has extensive
leadership experience in the business, nonprofit, and public
policy arenas. His major interest is in crossing the borders
between these sectors and articulating their interdependence
for the benefit of community dialogue and system effectiveness.
Jay
holds a J.D. and MBA in management from Northwestern University.
He is an adjunct professor at the University of Michigan,
where he teaches graduate students from the schools of Urban
Planning, Business, Public Policy and Social Work. The Collaboratory
will soon, also, be associated with Florida State University.
Jay is also the author of Community Visions, Community Solutions:
Grantmaking for Comprehensive Impact, a book that we just
love.
For more on Jay Connor, click here.
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Community Visions,
Community Solutions.
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Creating a Collaboration Laboratory
With a background in business and 15 years
in the corporate world, Jay Connor didn’t expect to
find his passion in understanding how nonprofits can be effective.
But when Jay wanted to make an impact in his community, he
chose to try to apply his business skills to the nonprofit
sector. He quickly realized that the nonprofit world was a
completely different environment to corporate America.
Jay began working with organizations and
tracking their performance. With his colleagues, Jay worked
diligently with individual organizations and on individual
issues but became increasingly frustrated at the inability
to make significant inroads and achieve impact. Real transformation
occurred when organizations, though confronted with the reality
of scarce time and resources, worked across the community
to achieve higher purposes and solutions.
This propelled Jay and his colleagues to
look at the work from a community, rather than a strictly
organization level and to focus on using collaboration to
achieve cross-organizational purpose.
Since then, the Collaboratory for Community
Support has worked with many organizations and communities,
including:
- The Kahanoff Foundation - Multi-tenant nonprofit centre
in Calgary. Using space to amplify the system. http://www.thekahanoffcentre.com/
- North Dakota Reservation – Working on poverty
reduction in a way that addresses the multiplicity of
causes rather than working within a fragmented system.
- Finlay, Ohio – Working with the community to
stem the outmigration of its youth by transforming the
community.
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Linked by Intentionality
The three core ideas or themes that emerge
from Jay’s work are Community Visions, Community Solutions
and Collaboration.
The three are linked into action by intentionality.
We have moved beyond collaboration, as we’ve
experienced it in the last decade, to “working differently”.
This requires us to have clarity of vision (what do we want
to see?) and clarity of solution (what are our intended outcomes?).
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Vision
Frances Ford Coppola was asked once what
the difference is between a good movie and a bad movie. He
replied that the only difference is that on a good movie everyone
is making the same movie.
It’s the same with community work.
Is everyone clear on the vision? Are they all making the same
movie?
What is the objective the community is working
toward? This needs to be clearly defined and articulated.
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Solutions
Finding a community solution does not necessarily
come from the vision. Solutions drive the vision. Solution
is outcomes-focused and allows us to align our work.
For example, with a solutions-focus, a community
would move from considering the number of beds needed in transitional
housing (which is focused on transactional relationship) to
a focus on anti-homelessness (which necessitates a collaborative,
or cross-sectoral approach).
Though the transactional approach to working
is needed, it does not move the community towards solution.
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Collaboration
Collaboration is both an outcome and a way
of working. Collaboration asks how we can best use a multiplicity
of community resources to best effect, rather than consider
the impact individual resources might have.
The bulk of collaboration that occurs is
in response to a funding or resource spigot (which is transactional
– “if you collaborate, we’ll fund this”).
But real and effective collaboration comes from a solutions
perspective (“What resources and people do we need to
move forward?”).
Collaboration, community visions and community
solutions are linked by intentionality or an outcomes point
of view.
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Community Support Organization
A community support organization (CSO) is
an impartial, skilled, local intermediary dedicated to fostering
the success of local collaborations and systemic reforms in
order to improve the way the community solves problems. The
CSO acts as a servant to the community even as it sometimes
leads the process of collaboration.
The CSO acts as the cartilage that supports
cross-sectoral work. Since the mid-90’s drive of collaboration
within the framework of a “lead agency”, the CSO
has evolved to become characterized by an infrastructure that
is neutral to strategy but passionate about outcomes and works
to achieve these.
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Community Visions, Community Solutions:
Grantmaking for Comprehensive Impact
Public & private funders can support
the work that goes on in communities. They are both catalytic
agents for working differently in communities, and the supporter
who prop up the current system. They can be both agents of
change and impediments to change.
Funders then, need to be engaged in the community
process to understand how they can release energy and resources
in ways that benefit the community while achieving their own
mission.
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Creating Communities That Deserve
Us
Jay’s hope is to create the kind of
communities that deserve us. We have, to an extent, allowed
ourselves to become servants to other’s visions of community,
and those are communities that under serve us. Instead, let’s
focus on working differently together, to achieve leverage
and to get to community solutions.
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